Terms of use

General

All prices on this website are in EURO (€), including 21% VAT, including the Recupel contribution and excluding shipping costs, unless stated otherwise. The information offered on this website is subject to change, including the prices and specifications of products. All trademarks mentioned are the property of the respective manufacturer. The images shown are used for illustration purposes only and may differ from the products indicated. Our general terms and conditions apply to all our quotations and agreements. Offers are valid while stocks last and for the duration of the promotional period, unless stated otherwise. Prices may change several times a day.

Stock indication

The stock indication shows the stock of our warehouses at a specific moment. As we use this stock to fulfil both online orders and orders in our showroom, it changes continuously. The stock indication on the website is therefore updated several times per hour.

Please also bear this in mind when you come to collect products in our showroom in Aartselaar on the basis of the stock indication. The stock may have changed between the last time you checked it online and your visit to the showroom. We therefore strongly recommend that you first place an order via the website, so that the products are reserved for you. ALTERNATE is not liable for any inaccuracies regarding the stock indication. For more information about the stock of specific products, you can always contact us.

Offers

All offers are without obligation and non-binding. ALTERNATE reserves the right to change the publications or to add or remove offers in whole or in part, without prior notice, or to end the publication temporarily or permanently.

External links

Certain references (links) on this website may lead to websites offered by third parties, over which ALTERNATE has no control. We do not bear or accept any responsibility or liability for the content or information of such websites.

Copyright

All protected trademark and image rights mentioned on this website fall under the applicable trademark and property law of their respective owners. Copyright subsists in the publications made by ALTERNATE itself. It is not permitted to reproduce or use such graphics, texts, and audio and video sequences in other electronic or printed publications.

User-written texts

If ALTERNATE offers the user the opportunity to post reviews or other self-written texts on this website, the following restrictions apply:

• In principle, all texts are prohibited that are immoral, indecent, pornographic and dangerous to minors or that contain violent material. The same applies to texts that are violent, racist/discriminatory, insulting, denigrating or offensive.
• Product reviews are not intended for communication between individual users, nor are they intended to give an opinion about our services or to seek contact with ALTERNATE. The same applies to any form of criticism that is not related to the product itself, as well as inappropriate remarks. Reviews are also not intended for submitting any complaints and suggestions. Reviews must be as well-reasoned as possible, so that they are as transparent and clear as possible for other users. Information such as "doesn't work!" is not sufficient for other users to get an impression of the product itself.
• Texts that do not correspond to the facts must be omitted.

ALTERNATE is not liable for user-written texts and publications and reserves the right to remove at any time texts that conflict with the rules mentioned above. In the event of a breach, we expressly reserve the right to take legal action.

Please alert us to texts that are offensive or inappropriate and do not comply with our guidelines. The texts in question will be checked immediately and, if necessary, removed.

Privacy

As ALTERNATE values and respects the privacy and security of your personal data, this personal data is processed exclusively in accordance with the applicable regulations. You can find more information about our privacy policy here.

Disputes

Because we want to provide our customers with optimal service, it is important to us to hear from you if you are not satisfied with our services. Complaints can be sent to klachten@alternate.be, stating your customer number and the reason why you are not satisfied.

Liability

ALTERNATE accepts no liability for the topicality, correctness, completeness or quality of the information provided on this website. Liability of any kind against ALTERNATE, caused by the use or misuse of incorrect or incomplete information, is excluded, unless there is intent or gross negligence on the part of ALTERNATE. If these provisions or parts thereof are not legal or correct, this does not affect the remaining terms.